Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping Protection by Route
77 reviews
- Enjoy free shipping on orders over $85! Please note, import duties or taxes are not included (E.g. Canada)
Standard Lead Times for Orders:
Orders are typically processed within 1-3 business days.
Please note: Processing times may be extended during holiday periods due to high order volumes.
Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.
Visit route.com/sustainability to learn more.
Free Shipping on all Orders Over $85
Enjoy seamless shopping with free shipping on all orders over $85! Please note, import duties or taxes are not included in this offer (e.g., for shipments to Canada).
Express Shipping available for $20 in USA and Australia.
Secure Your Shipments
For added peace of mind, secure your purchase with Route shipping insurance at checkout. This service provides protection against lost, damaged, or stolen packages, ensuring your items arrive safely.
Why Our Shipping Stands Out
- Fast Processing: Orders are processed within 1-4 business days.
- Global Reach: We ship from our warehouses in Australia and the USA, reaching customers worldwide.
- Trusted Carriers: We partner with Australia Post, TNT, UPS, USPS, and FedEx to ensure your items arrive safely and on time.
Shipping Times and Costs
- Domestic Shipping: Expect your package within 5-7 business days after shipping.
- International Shipping: Packages typically arrive within 7-14 business days after shipping.
- Flat Rate Shipping: Standard shipping is free for orders over $85.
Tracking Your Order
Once your order is shipped, we'll send you an email with the carrier details and tracking information so you can follow your package’s journey to your doorstep.
D
David M. (Miramar Beach, US) I like the length of the handle. has a large sweet spot . i can feel the ball when it hots and has a great sound .
M
Melisa B. (Las Vegas, US) Customer service was fast and I felt heard. Would definitely use insurance again, as they provide that extra level of reliability.
T
Tracy C. (Eureka, US) I couldn’t choose just one paddle, so I bought two - double black diamond & the Ruby. I have played with both paddles and I love using the Ruby for indoors play. The DBD works very well for outdoor play. Both paddles have helped to up my game!
C
C. (Austin, US) My son is in his 30's and carries his 3 paddles and all his gear in a duffle bag, so I thought I would get this bag. He loved it. It has a ton of space, can be worn like a backpack and would fit as carryon the plane. It was very good quality and seems very durable. Glad I got it for him.
J
Jo A.Q. (Singapore, SG) Just wondering if I really needed this as the paddle comes w a tracking from Australian post to Singapore
G
Gerard B. (Lahug, PH) It's good paddle, with lots of grip on the paddle surface...
M
Mary B. (Minneapolis, US) I have this paddle and love it so I bought another for my sister in Florida. She is captain of her tennis team and I've introduced her to pickleball. She just bought a home in MN a mile from me. We chose the purple with thoughts of her husband as he was the worlds largest Vikings fan but unfortunately passed away from Merkel Cell cancer last year. She will have warm and wonderful memories at the forefront of every game💕
N
Nick D. (Sydney, AU) Shipping was quick and packaged very well
R
Randall N. (Fresno, US) Great spin good control soft touch love it
S
Suzanne L. (Vancouver, CA) Great delivery time and tracking easy - prompt customer service- great job overll